Minimum system requirements on client computer

500 MHz or faster processor
256 MB of RAM
1 GB of available hard disk space
Operating Systems Supported:
Windows 2000/XP/Vista/7/8/10/11, Windows server 2008/2012/2016/2019/2022, 32bit and 64 bit.
Mac OS 10.8 and newer

Minimum system requirements on server and console computer

2 GHz or faster processor
2048 MB of RAM
10 GB of available hard disk space
Operating Systems Supported:
Windows 2000/XP/Vista/7/8/10/11, Windows server 2008/2012/2016/2019/2022, 32bit and 64 bit.

Base on the minimum system requirements, below is how to set up the EAM working environment.

iMonitor EAM will not require customer to purchase other 3rd party database like Microsoft SQL or MySQL etc any more. So one server computer and router which make client computers connect with server terminal will be enough to build up EAM working environment.

Does iMonitor EAM Agent support domain based computers?
Yes, iMonitor EAM agent can be installed on computers in a domain.

Does iMonitor EAM support VPN site-to-site connection?
Yes, iMonitor EAM support site-to-site VPN connection, you can install EAM server in the main office, and monitor all remote computers from different sitess. And you can also use the Domain administrator to install agent program remotely.

Does iMonitor EAM support Internet connection?
Yes, iMonitor EAM support internet connection, you can install EAM server in United States, and install the client terminal in England, and you can monitor all the client computers and have all EAM features. If your EAM server computer use a public internet IP address, it will be very easy, you only need to input the server ip address while installing the agent program. If you do not have a public internet ip address and you want to monitor computers on the internet (for example oversea client computers), you can setup DDNS(For example NO-IP.com) and register a free domain to deploy IMonitor EAM server on the internet.

Trial user and registered user
If you have problems to install iMonitor EAM, you can contact us to help you to install iMonitor EAM via Remote Desktop Tool, no extra fees, whether you are a registered user or a trial user.

Free & safe Third-party Remote Desktop Tool:
Please download the Zero-Config Remote Desktop Software 'Teamviewer' and tell us your ID and password and arrange a time with our support team, then our support team will connect to your computer and help you to check your issues about our IMonitor EAM. Teamviewer download link: http://www.teamviewer.com/

Preparations:
1. Install 'Teamviewer' on your server computer(the computer you want to install EAM server program).
2. Prepare a client computer(a computer you want to monitor, EAM agent program will be installed on the computer.).
3. Make sure you can connect to the client computer from your server computer via Windows Remote Desktop(This will help us to complete the work in a fastest time).