McAfee

How to add agent file into exclusion list of McAfee?

The path of Agent installation folder is:

C:\Windows\system\sys\syscon\

The main agent EXE files are:

C:\Windows\system\sys\syscon\mssys.exe

C:\Windows\system\sys\syscon\mdua.exe

C:\Windows\system\sys\syscon\mstme.exe

C:\Windows\system\sys\syscon\mskes.exe

C:\Windows\system\sys\syscon\msflttrans.exe

1. Double check McAfee - Properties - Allow McAfee.

2. In “General settings”,please tick “Enable on -access scanning at system startup”. Adjust Sensitivity level to “Low”.

3. In “All Processes”, click Exclusions.

4. Input agent program file “C:\Windows\system\sys\syscon\mssys.exe” in the blank , or you can click “Browse” to find the file in client computer.

5. Then click 'OK' button.

6. After that, please reinstall the agent program, and open “Task Manager” to see if the “mssys.exe” is running or not,if it is running, please end task and wait one second, the process will run automatically. If not, please re-set the anti-virus once again.