Bolt CRM - Customer Relationship Management Software
Bolt CRM can help businesses to deeply understand customer behavior and adjust their operations to ensure that customers are served in an appropriate way.
Bolt CRM is a network CRM software designed for small, midsized businesses and individuals to help sales, marketing and customer service departments exceed their expectations in an easy-to-use, productivity driven, customizable environment. It's a CRM solution that coordinates all your company's departments, so they can easily share information with each other.
Bolt CRM Features:
Sales Force Automation Bolt CRM provides the sales force, executives, and management with sophisticated sales management functions such as: lead generation & qualification, sales pipeline analysis, sales stage & probability analysis; competitor analysis; real-time sales forecasting and other useful metrics. These functions give business an opportunity to completely focus on customer life-cycle (lead generation - acquisition - conversion - retention - loyalty), thus increasing sales revenue. |
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Marketing Automation As part of the marketing automation, Bolt CRM provides Campaign management, E-mail marketing, useful for integrating your organization's sales and marketing activities. With the Bolt CRM campaign management features, you can effectively plan marketing expenditure and thereby improve the quality of lead generation process. In addition, campaign management integrated with leads and opportunities modules helps your organization in measuring the campaign performance and effectiveness. | |
Inventory Management Bolt CRM extends beyond the traditional CRM functions and enables complete sales cycle management features by integrating Inventory Management features, such as Products, Price Books, Vendors, Sales Quotes, Orders, and Invoices with the Sales related modules, such as Leads, Accounts & Contacts, and Opportunities. With the Bolt CRM - Inventory Management features you can achieve the seamless integration between pre-sales and post-sales accounting activities in a single application. In addition, you can also procure goods/services from the selected list of vendor. | |
Customer Service & Support Bolt CRM provides the Customer Support & Service management (Help Desk) features, such as Cases (Trouble tickets), Solutions (Knowledge base), Case Routing & escalation through Workflow rules, and easy to deploy Web-to-Case forms for capturing customer-specific cases through Websites. | |
Analytics and Reporting Bolt CRM enables fully customizable reports in all the modules with more flexible options, such as cross-linking modules, arithmetic operations, different types of layouts, 3-level column grouping, public/private folders, scheduling reports generation and delivering to the intended users including non-Bolt CRM users through e-mail. In addition, 40 plus standard reports are packed in various modules, which can be used as a ready reference and enhance the learning experience. | |
Email Integration Bolt CRM seamlessly integrates with your emails, making users send and receive emails through a single network interface. Bolt CRM can also share customer emails with your teammates. |
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Customization Customizing Bolt CRM is the most powerful way of achieving a successful organization- specific Customer Relationship Management system. One of the key elements of Bolt CRM is its capacity to allow customization and the flexibility to do so, thus enabling a realistic and a holistic approach to CRM. Based on the organization's requirement, user(s) with Administrative privilege can implement Bolt CRM customization. | |
Users & Permissions Bolt CRM provides an Enterprise-grade Role-based security with a defined set of permissions and hierarchical accessibility. |