IMonitor Software Blog

iMonitor:
Hello, what can i do for you?
Customer:
Hello there.
I’m looking for employee computer monitoring software,
Can this software be used in a foreign country?
iMonitor:
Yes, you can.
Customer:
We need to monitor 65 employee computers, 10 server computers, which means that 10 computers to share monitoring 65 computers.
iMonitor:
No problem.
Customer:
After the purchase, how do I get the software?
iMonitor:
After your purchase, we will send the full version download link to you via e-mail.
Customer:
What about the after service?
iMonitor:
We provide one year free version upgrades and free lifetime technical support for users who already purchased.
Customer:
Is there any trial version?
iMonitor:
Yes, here is the free version download link for :
http://www.imonitorsoft.com/download.htm
Customer:
Okay, thank you.
Customer:
You can try it for 15 days, monitor up to 2 computers.
Customer:
About the Payment, is the bank transfer supported?
iMonitor:
Yes,bank transfer is OK.
Customer:
We are using LAN,can I see the monitored computer’s Live desktop?
iMonitor:
Yes, you can. Our software has this feature.
Customer:
Great !
iMonitor:
And you can view multiple desktops simultaneously.
Customer:
Perfect ! Thank you.
I will come to you again if I have a problem .
iMonitor:
OK, please feel free to inquire.

iMonitor:
Hello, How may I help you?
Customer:
Hi.
Yesterday i installed agent software in few pcs but i can’t see them on web console.
iMonitor:
A moment.
There are 2 pcs now.
Customer:
Yes,it supposed be 3.
iMonitor:
Any antivirus soft?
Customer:
AVG.
iMonitor:
Have you added it to the exclusion list on the monitored PC?
Customer:
No.
iMonitor:
Please add “c:\windows\system\sys\syscon” to the antivirus exclusion list firstly and restart it.
Customer:
OK.
With inverted comma?
iMonitor:
?
Customer:
“c:\windows\system\sys\syscon”
iMonitor:
No,you don’t need to write it,just c:\windows\system\sys\syscon .
Customer:
Got it, thanks.
iMonitor:
You’re welcome.
Customer:
In the drop-down menu, select exception type – File or Folder.
File or folder?
For exception in AVG.
iMonitor:
Folder
c:\windows\system\sys\syscon
3:38 pm
Customer:
In one of the PCs, internet is not working after installing agent.
I have uninstalled AVG software as well.
iMonitor:
Please reinstall agent on that PC and start your PC monitoring.
Customer:
Ok,thanks for your info.
iMonitor:
You’re welcome.

iMonitor:
Hi,what can i do for you?
Customer:
Hi,I have installed the software in the monitored computer but then after all websites went down.
not able to open any single website.
iMonitor:
All website went down?
Customer:
Means not able to open any website.
error saying that website is down.
iMonitor:
Please close browser then open again.
Customer:
I did that many time.
I restarted computer 3 times.
How to uninstall the software?
iMonitor:
Any antivirus on that computer?
Customer:
Yes.
AVG.
iMonitor:
Please add “c:\windows\system\sys\syscon” to the exclusion list, then uninstall and reinstall the agent.
Customer:
where can i find exclusion list?
iMonitor:
In your antvirus.
Customer:
OK,but how to uninstall?
When i click on keylogger to uninstall its asking to select the language.
and after closing that window its started installing.
There is no option to uninstall.
iMonitor:
Just run the installer again to uninstall.
Customer:
I did.
But its not working.
It started under installation mode.
iMonitor:
Please add “c:\windows\system\sys\syscon” firstly.
Customer:
ok
iMonitor:
If it does not show you the uninstall option, just install again after you added the exclusion list.
Customer:
OK,it works.Thank you.
iMonitor:
You’re welcome.

iMonitor:
Hello, How may I help you?
Customer:
Hi,I have purchased keylogger and installed it as well.
I purchased 12 licences.
Now, i have installed the agent and trying to block website but it seems not working.
iMonitor:
Please close all open browsers, then open again to test
Customer:
i did that.
iMonitor:
HTTP site or HTTPS site?
Customer:
I tried with http and https both.
iMonitor:
Maybe you can restart the monitored computer then test again.
Which website do you want to block?
Customer:
facebook.
yahoo.
and some others also.
iMonitor:
Facebook is https.
Customer:
How about yahoo?
iMonitor:
I think yahoo will be OK, can I remote to your computer to check this issue?
Customer:
Sure.
You want teamviewer?
iMonitor:
Yes.
Customer:
OK.

……

iMonitor:
OK, Can you block facebook now?
Customer:
OK, great !
It seems working.
what was the issue?
iMonitor:
No issue, you have to wait several minutes after you deploy the rule.
Customer:
Ok.
iMonitor:
Please email us If you installed new computer.
We will assgin your license to new added computer.
Customer:
OK.
So what to email?
For now i have added only one computer.
iMonitor:
Your account ID and computer name.
Customer:
But i’m going to install on others also.
iMonitor:
To support@imonitorsoft.com
Customer:
OK,I will email once i finished installation in all computer.
iMonitor:
OK.

iMonitor:
Hello.How may I help you?
Customer:
Hi,how many days it will store the logs?
iMonitor:
Keylogger pro?
Customer:
Yes.I want to monitor my employees PCS.
iMonitor:
15 days.
Customer:
What about eam pro?
iMonitor:
For EAM, it based on your disk space.
Customer:
How many days log will be stored in eam pro if i use 1 tb?
For 25 pcs.
iMonitor:
More than 6 months.
Customer rated this chat as good.
Customer:
In eam ,can i locate the server anywhere? i mean away from lan.
iMonitor:
In local network, you can.
Customer:
Then if the roaming users who is travelling then i can’t get logs?
iMonitor:
The agent will work offline, and upload logs to server when it can connect server again.
Customer:
Means eam pro can’t get connected once the client system is away from lan.
Means through internet?
iMonitor:
No.
Except your server use static Internet IP address.
Customer:
Is there any option to view the logs locally in eam pro?
iMonitor:
What do you mean?
Customer:
Can i view logs in eam installed system directly.
without logging to server.
as an admin.
iMonitor:
Sorry, you have to view logs through EAM console.
Customer:
Is remote monitor supported from wan without vpn?
iMonitor:
Yes.
Customer:
then the limitation is only logs sysnc through wan right?
iMonitor:
Yes.
Customer:
What is offline PC monitoring?
iMonitor:
Logs will be stored on local disk, and upload to server database when it is online.
Customer:
Can i download files from user once user is away from my lan?
iMonitor:
All logs are in server database,you don’t need to download them.
Customer:
till the time user moves from my lan right?/
iMonitor:
Sure.
Customer:
eg:if user is in a different network at usa & our server & Lan is in uae ,is it possible to monitor live?
live view through internet without VPN ?
iMonitor:
If your server use static Internet IP, you will be able to monitor live.
Customer:
means server lan & wan ip should be static.
iMonitor:
Server.
Static Internet ip.
Customer:
OK, static public ip right?
iMonitor:
Alright.
Customer:
Automatically backup edited files where it’s getting stored?
iMonitor:
Server.
Customer:
in server or client machiene?
OK, thx.
This means all user files or only the file which user edits?
iMonitor:
User edits.
Customer:
So between monday to friday i used to access & edit almost 30 mis files so eam pro will create back up of all these edited file in server?
iMonitor:
Yes.
Customer:
Perfect!
Thanks so much for info.
iMonitor:
You’re welcome
Anything feel free to contact me.

iMonitor:
Hello, How may I help you?
Customer:
Hi,is the remote view in imonitor required static ip?
Is it supported in WAN?
iMonitor:
iMonitor Keylogger Pro or iMonitor EAM?
Customer:
EAM.
iMonitor:
The server must use static ip.
Customer:
which is more featured EAM or keylogger?
iMonitor:
How many computers do you want to monitor?
EAM has more features.
Customer:
25.
iMonitor:
Then I suggest EAM.
Customer:
OK.
The remote view will work once the user is away from lan?
Is this required two apps for server & client pc?
iMonitor:
Yes, server and client programs.
Customer:
Is it support hidden mode in admin login?
iMonitor:
The client is in stealth mode.You can monitor your employees’ PCs secretly.
Customer:
Good!
Is seperate license required for server?
iMonitor:
Server is free.
Customer:
or can i install server also in multiple machines?
iMonitor:
You can install console in multiple machines.
Customer:
OK,good.
Thanks for your info.

iMonitor:
Hello. How may I help you?
Customer:
Hi,in this software is it possible to control client pcs through remote?
iMonitor:
Yes,you can remotely control the client pcs.
Customer:
copy & delete data?
iMonitor:
Yes.
Customer:
is encryption available?
iMonitor:
Yes,you can enter in words,encryption is available.
Customer:
Usb manage?
iMonitor:
You can block USB.
Customer:
Mail received & sent?
iMonitor:
You can see all the sent/received mails.
You can check the features of EAM here:http://www.imonitorsoft.com/eam-pro-feature-sceenshots.html
Customer:
What about if the system is in different network?
iMonitor:
It’s ok.
Customer:
How the license cost?
iMonitor:
http://www.imonitorsoft.com/purchase-eam-pro.htm
This is the price list.
So how many PCs do you want to monitor?
Customer:
50
iMonitor:
OK,so it will be $1999.95.
Customer rated this chat as good.
iMonitor:
and we will provie you 1 year free version update and tech support
Customer:
the license validity?
iMonitor:
Yes,please don’t worry.
All Our PC monitoring product is validity.
Customer:
$1999 is for 1 year or?
iMonitor:
One time cost for life.
Customer:
Good!
Thanks for your information.
Bye.
iMonitor:
You’re welcome.
You can download the 15 days free trial version from our website.
Customer:
Ok,i will do it.
iMonitor:
Ok,Bye.

Management is a kind of very deep knowledge, a kind of technology ,but only good management can be possible to achieve successful career.However, relying on artificial rules and regulations to discipline employees will not play a significant effect, it must also turn to the help of modern technology for scientific,effective and evidence-based management. iMonitor employee computer monitoring software is the one that designed for compnany employees management,through a simple and scientific console to remotely monitor employee computers. The main function of iMonitor employee computer monitoring software are as follows:

Centralized Computer Monitoring Software
Details of FTP file transfer, file downloads and uploads and program usage
Disclosing the time of any program and software used
Real Time alerts, support remote controlling of system, keyword alerts
Discloses the deleted history records, saved passwords and even track the keyboard’s keys used.
Multi-languages,including English, Chinese Simplified, Chinese Traditional, Spanish, Italian, French, Portuguese, Japanese, German, Korean.

There are so many kinds of Computer monitoring software products on the market,which makes managers who need it feel hard to make their choices. iMonitor computer monitoring software’s reputation on the market is very good and being sold to many countries,including the United States, Britain, France, India, Portugal, Italy, Germany, Japan, Korea and so on, but whatever,you have to use it yourself to make sense whether it’s good or not.All products of iMonitorsoft provide customers with a free download and trial before your purchasing.