A Large Problem in a Small Town Solved Thanks to iMonitor EAM!
Posted on February 8th, 2014 in Uncategorized | 11 Comments »
Parkers Account Management TeamLocation: USAEmployees: 10We are a small town accounting agency who handles many local businesses and their financial information.
I discovered iMonitor EAM (Employee Activity Monitor) after an employee leaked out information about the financial situation of a client. I am not a person who wants to snoop around with what others are doing but considering that a very important client was now upset that I had allowed his information to go public, I knew I had to do something. I could not imagine that the person who leaked out the information would admit to it if I asked.
So, I installed the iMonitor EAM onto the computers in my office. I was shocked at what I discovered. My intention was never to fire someone, I just wanted to know what was going on while my back was turned or I was discussing very private information with a client behind closed doors.
What I discovered was an employee who was gambling while at work and another who spent her time chatting over a messenger when she should have been working to put information into the computer system. Needless to say, I was not a happy person but I still did not know who had leaked out the information. Until the iMonitor EAM looked into one employees gmail account and discovered that he had typed in personal information to it.
I then confronted the few employees that I have and told them that I had installed the program and I was not fond of what I had found. I explained that what they do on their home computer is one thing but it was not to be done while in my office. I went on to explain that information they were suppose to put into the system was not meant for public knowledge and that if I heard any more stories from other clients about a leak from my office, it would be dealt with.
Since then there is more work getting done and so far no more private information has been leaked from within my office. In fact, the one incident that we did have which began the whole process has fixed itself and I have been congratulated by other clients for respecting their privacy as much as we do in my office.
The only thing I can say is, “Thank you for providing an employee monitor that works so well even in my small hometown office.”
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11 Responses
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