Directly install EAM Agent program:
1. Disable antivirus on your target computer.
2. Click Home -> Install Agent -> Locate Agent Installer File, you will get the Agent installer file "AgentInstall.exe".
3. Go to the target computer that you want to monitor.
4. Make sure this computer is connected to network and TCP/IP protocol is installed properly.
5. Transfer "AgentInstall.exe" to this computer and run it.
6. Read the license agreement. If you accept the terms of agreement, tick "I accept the agreement".
7. Input server computer's IP address (server computer is the computer on which iMonitor EAM server program has been installed)
8. Click ‘next’ to install the Agent program.
9. Please add EAM Agent folder "C:\windows\system\sys\syscon" and main program file path "C:\Windows\system\sys\syscon\mssys.exe" and "C:\Windows\system\sys\syscon\mdua.exe" into the exclusion list of the antivirus.
You can click here to see the details.
10. Enable anti-virus.